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Well, we tried! 🙂
Good service, I would like it to be quicker and it is pricey.
I brought in my car for what I thought was going to be a quick oil change before leaving to go out of town. It turned out that the 100,000 mile mark I recently reached required additional work. Rick took the time to explain what was going on and what the potential risks for not tending to the vehicle would be. Additionally, he secured a loaner vehicle for me right away. We left on time, drove worry free and came back home to a fully serviced MDX! Great experience!
Living in Naperville we have a lot of choices. I noticed something yesterday that really made me feel secure in my choice of Continental Acura. Service isn’t a department—it’s in their DNA. From the show room to the porter, I felt respected and valued. As a woman in the car industry it’s an absolute pleasure working with this team.
Excellent service dept.
Excellent customer service!!
Always fast, friendly, and easy! Thanks for the great service, Joe!
The service team has always been professional and easy to work with. I have an older RDX that runs great but I had a couple of issues that I thought could turn into major problems. I expected a laundry list of repairs. Instead, it was fairly minor and fixed within a day. They gave me a loaner so I wasn’t inconvenienced in the least. Neil and his team are excellent.