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On July the 11th 2020 Saturday, I was visiting Naperville from Bloomington where I reside. My MDX 2016 was in need of an oil service and I drove into the dealership around 9AM hoping to be turned away because I did not have an appointment. To my surprise, Service Advisor Rick Pennington processed me in for a oil change despite the tight schedule and had my car ready that afternoon. Thank you Rick for your wonderful and pleasant attitude on that Saturday morning. You made my day Rick George Zacharias
Easy, great communication and overall extremely satisfied with the service I received under my vehicle’s accidental damage warranty.
I felt compelled to write this review because of how good an experience I had from buying a car this past weekend from Robert Manual at Continental Acura in Naperville. I’ve bought a few cars from Robert so this wasn’t my first time working with him or the dealership. That said, I’m usually more prepared before I make a purchase and have done my research. I was out test driving a few cars and not planning to make a purchase. However, we got to talking and the numbers were good so I decided that I was ready ...
I've always had a painless, simple, and straightforward experience wiht Continental Acura of Naperville. I've been lucky in that my interactions have been with Dan R. He's friendly, fast, and efficient. I'd recommend reaching out to him for any service needs.
As always, we receive reliable and thorough car service. Our service representative is always professional and courteous, providing a thorough overview of what will be done to the car and, after the servicing, what was performed and the findings. Highly commend the service team at Continental Acura!
My 2011 RL has been serviced only at Continental Aura. It is a pleasure to work with them in keeping my RL in top running condition. Thank you Neil for your attention to detail and making sure I am informed. By the way, Continental has a great point system, this past service call cost to zero, I used my points.