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Well, we tried! 🙂
Continental did a nice job with my car. Dan kept me updated on the progress. It was a significant and the work was completed as they explained it would be and I was able to keep the loaner since it ended up being a 2 day job.Dan was very good to work with -professional and courteous.
John tended to my service request and kept me informed about the vehicle examination as it was in progress. The dealership has a nice coffee machine for customers to make their own drink while waiting for the service to complete.
Great dealership and great customer service. Even though I didn’t buy my Acura at this location, Dan was very helpful when I brought it in for service. I will definitely be coming back in the future.
The dealership itself is always clean including the bathrooms and offers some nice amenities such as free coffee in a plethora of flavors/types along with bottled water and fresh baked cookies. They have computers you can use along with areas to plug your laptop in and use the WiFi and a small tv room. When you pull up into the service line you park inside out of the weather and talk to a service advisor and they take care of the rest. You get updates via text and can also instant message your advisor with any questions. A free vacuum and wash is included with every vehicle service which is a nice perk!